Global Retail Banking IT Spending Market Size to worth 83.01 Billion by 2033
According to a research report published by Spherical Insights & Consulting, The Global Retail Banking IT Spending Market Size is Expected to Grow from USD 60.29 Billion in 2023 to USD 83.01 Billion by 2033, at a CAGR 3.25% during the forecast period 2023-2033.
Browse key industry insights spread across 210 pages with 110 Market data tables and figures & charts from the report on the Global Retail Banking IT Spending Market Size, Share, and COVID-19 Impact Analysis, By Solution (Risk Management, Customer Relationship Management, and Business Intelligence), By Application (Channel Management, Application Development and Maintenance, Software Deployment and Support, Internal Operations, Hardware Deployment and Support, and Analytical Technologies), and By Region (North America, Europe, Asia-Pacific, Latin America, Middle East, and Africa), Analysis and Forecast 2023 – 2033.
The retail banking IT spending market encompasses the funds that retail banks allocate for information technology to offer financial services to individuals and small businesses. This market is primarily driven by the need for banks to enhance customer experience through digitalization, improve operational efficiency, comply with evolving regulations, and remains competitive by adopting new technologies such as Artificial Intelligence (AI), Machine Learning (ML), and cloud computing. Additionally, there is a growing demand for seamless omnichannel banking experiences across various devices and platforms. However, several factors restrain the retail banking IT spending market. These include high initial investment costs for new technologies, complex integration with existing systems, stringent regulatory compliance requirements, cybersecurity concerns, data privacy issues, limitations of legacy infrastructure, a shortage of skilled IT personnel, disruption potential from fintech startups, customer resistance to adopting new digital banking features, and the need to balance innovation with cost-efficiency. All of these factors can impede banks from readily adopting new IT solutions and scaling their digital banking capabilities.
The risk management segment is predicted to hold the largest market share through the forecast period.
Based on the solution, the retail banking IT spending market is classified into risk management, customer relationship management, and business intelligence. Among these, the risk management segment is predicted to hold the largest market share through the forecast period. This is due to the increasing complexity of financial regulations and the growing need for organizations to mitigate various risks including operational, credit, and market risks the demand for advanced risk assessment tools and technologies is on the rise. As businesses become more data-driven, institutions are seeking ways to proactively identify potential threats and implement effective strategies. This trend is further fueled by heightened awareness of cybersecurity threats and the necessity to comply with stringent regulations, making risk management a critical focus area for financial institutions.
The application development and maintenance segment is anticipated to hold the highest market share during the projected timeframe.
Based on the application, the retail banking IT spending market is divided into channel management, application development and maintenance, software deployment and support, internal operations, hardware deployment and support, and analytical technologies. Among these, the application development and maintenance segment is anticipated to hold the highest market share during the projected timeframe. The demand for custom applications and ongoing maintenance services is surging, driven by rapid digital transformation across industries. As organizations rely more on technology to enhance customer experiences and streamline operations, they are looking for adaptable solutions that can evolve to meet their needs, ensuring the longevity and effectiveness of their IT investments.
North America is estimated to hold the largest share of the retail banking IT spending market over the forecast period.
North America is estimated to hold the largest share of the retail banking IT spending market over the forecast period. The major financial institutions are heavily investing in innovative technologies such as artificial intelligence, blockchain, and big data analytics to enhance operational efficiency and customer engagement. The region's advanced technological infrastructure and high adoption rates of digital banking services contribute to this trend. Furthermore, the competitive landscape in retail banking is prompting institutions to allocate substantial budgets to IT solutions that provide a distinct advantage in service delivery and risk management.
Asia Pacific is expected to grow the fastest during the forecast period. Retail banking IT spending is rapidly increasing, driven by a surge in digital banking adoption and the expansion of financial services in emerging markets. The large population and rising middle class are boosting demand for convenient banking solutions, leading banks to invest in IT infrastructure and digital platforms. Additionally, supportive government initiatives aimed at fostering fintech innovation and improving financial inclusion are further accelerating growth in this market, making Asia Pacific a key player in the global landscape.
Company Profiling
Major key players in the retail banking IT spending market include Accenture Plc, Atos SE, Capgemini Service SAS, CGI Inc., Cisco Systems Inc., Cognizant Technology Solutions Corp., Dell Technologies Inc., IBM,, Fidelity National Information Services Inc., Fujitsu Ltd., Genpact Ltd., HCL Technologies Ltd., Hitachi Ltd., HP Inc., Infosys Ltd., Intel Corporation., and others.
Key Target Audience
- Market Players
- Investors
- End-users
- Government Authorities
- Consulting And Research Firm
- Venture capitalists
- Value-Added Resellers (VARs)
Recent Development
- In January 2024, Temenos (SIX: TEMN) introduced end-to-end Temenos Enterprise Services on Temenos Banking Cloud to enable banks to deploy software solutions in just 24 hours and particularly reduce modernization costs. With these Enterprise Services with over 120 pre-packaged banking products, predefined customer journeys, and over 700 pre-configured APIs, Temenos brings a functional end-to-end system to banks enabling them to rapidly launch new business lines or progressively modernize their legacy systems.
Market Segment
This study forecasts revenue at global, regional, and country levels from 2023 to 2033. Spherical Insights has segmented the retail banking IT spending market based on the below-mentioned segments:
Global Retail Banking IT Spending Market, By Solution
- Risk Management
- Customer Relationship Management
- Business Intelligence
Global Retail Banking IT Spending Market, By Application
- Channel Management
- Application Development and Maintenance
- Software Deployment and Support
- Internal Operations
- Hardware Deployment and Support
- Analytical Technologies
Global Retail Banking IT Spending Market, By Regional Analysis
- North America
- Europe
- Germany
- UK
- France
- Italy
- Spain
- Russia
- Rest of Europe
- Asia Pacific
- China
- Japan
- India
- South Korea
- Australia
- Rest of Asia Pacific
- South America
- Brazil
- Argentina
- Rest of South America
- Middle East & Africa
- UAE
- Saudi Arabia
- Qatar
- South Africa
- Rest of the Middle East & Africa