Global Online Survey Software Market Size To Exceed USD 12.98 Billion By 2033 | CAGR of 14.00%

Category: Information & Technology

RELEASE DATE Apr 2025
REPORT ID SI9417

Global Online Survey Software Market Size To Exceed USD 12.98 Billion By 2033    

According to a research report published by Spherical Insights & Consulting, the Global Online Survey Software Market Size is Expected to Grow from USD 3.50 Billion in 2023 to USD 12.98 Billion by 2033, at a CAGR of 14.00% during the Forecast period 2023-2033.

Global Online Survey Software Market

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Browse key industry insights spread across 230 pages with 115 Market data tables and figures & charts from the report on the "Global Online Survey Software Market Size, Share, and COVID-19 Impact Analysis, By Product (Enterprise Grade and Individual Grade), By Deployment (On-Premise and Cloud), By Enterprise Size (SMEs and Large Enterprises), By Application (Retail, BFSI, Medical & Media, Education & Public Sector, Automotive, Airline & Travel, and Other), and By Region (North America, Europe, Asia-Pacific, Latin America, Middle East, and Africa), Analysis and Forecast 2023 – 2033." Get Detailed Report Description Here: https://www.sphericalinsights.com/reports/online-survey-software-market

 

The online survey software market refers to the software solutions for designing, disseminating, and evaluating online surveys, were the industry's main focus. Through digital platforms, these technologies enable businesses, researchers, and organizations to get input, carry out market research, and compile data from a wide audience. Configurable survey templates, data analytics, reporting features, and software integration are typically provided by online survey software. The increasing need for real-time data, customer feedback, and insights to guide decisions across a range of industries, including marketing, education, healthcare, and government, is propelling the market. The market growth is driven by the There is an increasing demand for effective, scalable, and secure data collection solutions. Mobile-friendly systems and compliance with privacy rules are critical to success in areas such as retail, healthcare, and education. As organizations grow, online survey solutions remain critical for gaining valuable information while safeguarding data. However, the market growth is hindered by the issues regarding data privacy and data security.

 

The enterprise grade segment accounted for the majority of the share in 2023 and is estimated to grow at a remarkable CAGR during the forecast period.

Based on the product, the online survey software market is categorized into enterprise grade individual grade. Among these, the enterprise grade segment accounted for the majority of the share in 2023 and is estimated to grow at a remarkable CAGR during the forecast period. The segmental growth can be attributed to the increasingly important in a variety of sectors. Businesses use survey tools to gather large amounts of market, employee, and consumer feedback. This data is then used to improve product offerings, optimize business strategy, and enhance customer experiences. These firms require complex survey platforms that can handle enormous volumes of data, offer customizable surveys, and integrate with other corporate systems like business intelligence (BI) tools and customer relationship management (CRM).

 

The cloud segment held the largest share in 2023 and is anticipated to grow at a significant CAGR during the forecast period.

Based on the deployment, the online survey software market is categorized into on-premise and cloud. Among these, the cloud segment held the largest share in 2023 and is anticipated to grow at a significant CAGR during the forecast period. The segmental growth can be attributed to the increasing demand for scalability and customisation. Cloud-based survey software makes it easy for organizations to expand their operations, whether they are conducting small, targeted surveys or large, global campaigns.  Businesses of various sizes find survey systems appealing due to their cloud design, which enables them to handle large response volumes without compromising functionality.

 

The SMEs segment held the greatest share in 2023 and is anticipated to grow at a significant CAGR during the forecast period.

Based on the enterprise size, the online survey software market is categorized into SMEs and large enterprises. Among these, the SMEs segment held the greatest share in 2023 and is anticipated to grow at a significant CAGR during the forecast period. The segmental growth can be attributed to the growing digitalization of business processes. SMEs are increasingly embracing online surveys to obtain real-time feedback from clients via email, mobile applications, and websites as more of them shift to digital platforms, especially in sectors like retail, hospitality, and services.

 

The retail segment held the largest share in 2023 and is anticipated to grow at a significant CAGR during the forecast period.

Based on the application, the online survey software market is classified into retail, BFSI, medical & media, education & public sector, automotive, airline & travel, and other. Among these, the retail segment held the largest share in 2023 and is anticipated to grow at a significant CAGR during the forecast period. The segmental growth can be attributed to the understanding how customers behave across several touchpoints as the retail industry embraces digital transformation and an omnichannel approach. Because mobile shopping is so prevalent, there is a greater need for survey tools that are mobile-friendly.  To gather feedback from customers who are always on the go, retailers must adapt. This shift has led to an increase in the use of survey software in the retail sector.

 

North America is anticipated to hold the largest share of the global online survey software market over the forecast period.

Global Online Survey Software Market

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North America is anticipated to hold the largest share of the global online survey software market over the forecast period. Automation and artificial intelligence (AI), which are becoming crucial elements of online survey software, can accelerate the region's growth. Businesses in North America are putting in place systems that offer AI-driven insights, predictive analytics, and automated reporting to improve the efficacy of data analysis. This trend is saving businesses time by automating tasks like sentiment analysis, answer classification, and the generation of real-time insights from survey data.  AI integration may be especially important for large organizations that handle massive amounts of survey responses and need advanced capabilities to quickly evaluate and interpret this data.

 

Europe is estimated to grow at the fastest CAGR of the global online survey software market during the forecast period. European businesses are increasingly using online survey software that integrates with CRM and data analytics tools to provide a comprehensive insight into consumer behavior. This relationship enables better personalization of the client experience, especially in the retail, financial, and hospitality sectors. Understanding customer journeys is necessary to be competitive in these industries.

 

Major vendors in the global online survey software market are Nicereply, Alchemer LLC, Zoho Corporation Pvt. Ltd., Checkbox Technology Pty Ltd, WorkTango, IdWeb Srl, QuestionPro Survey Software, Medallia Inc., Google LLC, Typeform, Formstack LLC, Sogolytics LLC, and others.

 

Key Target Audience

  • Market Players
  • Investors
  • End-users
  • Government Authorities 
  • Consulting and Research Firm
  • Venture capitalists
  • Value-Added Resellers (VARs)

 

Key Market Development 

  • In April 2024, Checkbox Technology Pty Ltd revealed a new AI-powered intake and matter management system.  This advancement represents a substantial shift in the way legal teams deliver their services.  The new tool improves Checkbox's 'Legal Services Hub,' which combines intake, issue management, artificial intelligence, and workflow automation, allowing in-house legal teams to handle all parts of their legal work, from intake to reporting.

 

Market Segment

This study forecasts revenue at global, regional, and country levels from 2023 to 2033. Spherical Insights has segmented the global online survey software market based on the below-mentioned segments: 

 

Global Online Survey Software Market, By Product

  • Enterprise Grade
  • Individual Grade

 

Global Online Survey Software Market, By Deployment

  • On-Premise
  • cloud

 

Global Online Survey Software Market, By Enterprise Size

  • SMEs
  • Large Enterprises

 

Global Online Survey Software Market, By Application

  • Retail
  • BFSI
  • Medical & Media
  • Education & Public Sector
  • Automotive
  • Airline & Travel
  • Other

 

Global Online Survey Software Market, By Regional

  • North America 
    • US
    • Canada
    • Mexico
  • Europe 
    • Germany
    • UK
    • France
    • Italy
    • Spain
    • Russia
    • Rest of Europe
  • Asia Pacific 
    • China
    • Japan
    • India
    • South Korea
    • Australia
    • Rest of Asia Pacific
  • South America 
    • Brazil
    • Argentina
    • Rest of South America
  • Middle East & Africa 
    • UAE
    • Saudi Arabia
    • Qatar
    • South Africa
    • Rest of the Middle East & Africa

 

About the Spherical Insights & Consulting

Spherical Insights & Consulting is a market research and consulting firm which provides actionable market research study, quantitative forecasting and trends analysis provides forward-looking insight especially designed for decision makers and aids ROI.

Which is catering to different industry such as financial sectors, industrial sectors, government organizations, universities, non-profits and corporations. The company's mission is to work with businesses to achieve business objectives and maintain strategic improvements. 

 

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